Terms & Conditions

Introduction

Welcome to Pivot Method. These Terms and Conditions ("Terms") govern your use of the Pivot Method website (pivotmethod.sbs) and any related services provided by Pivot Method.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access or use our website or services.

Definitions

• "Company," "we," "us," or "our" refers to Pivot Method, a company registered in the United Kingdom with registered number 92555104.
• "Website" refers to pivotmethod.sbs and all related content, services, and products provided by Pivot Method.
• "Services" refers to the visagiste and makeup services offered by Pivot Method.
• "User," "you," or "your" refers to the individual accessing or using the Website or Services.
• "Content" refers to all information, text, graphics, photos, designs, logos, videos, and other materials that appear on our Website.

Website Use and Access

License to Use Website

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website for personal, non-commercial purposes in accordance with these Terms.

Prohibited Activities

You agree not to:

• Use our Website in any way that violates any applicable local, national, or international law or regulation
• Use our Website to send, knowingly receive, upload, download, or use any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website
• Attack our Website via a denial-of-service attack or a distributed denial-of-service attack
• Use any automated means or device to access, scrape, or data mine our Website
• Use our Website to transmit any computer viruses, worms, or other malicious code
• Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity

User Accounts

Some areas of our Website may require you to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your account password confidential and secure
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account or any other breach of security

We reserve the right to disable any user account at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

Booking and Services

Service Bookings

When booking services through our Website:

• You agree to provide accurate and complete information for your booking
• Bookings are subject to availability and confirmation
• We reserve the right to refuse service to anyone for any reason at any time

Cancellation Policy

Our cancellation policy applies to all service bookings:

• Cancellations made more than 48 hours before the scheduled appointment will receive a full refund
• Cancellations made between 24-48 hours before the scheduled appointment will be charged 50% of the service fee
• Cancellations made less than 24 hours before the scheduled appointment will be charged the full service fee
• No-shows will be charged the full service fee

For more information about refunds, please see our Refund Policy.

Service Performance

We strive to provide high-quality services, but:

• Results may vary based on individual factors
• We reserve the right to refuse service if we determine a requested service may cause harm or is not suitable for a client
• We may use photographs of our work for promotional purposes unless you explicitly opt out

Intellectual Property Rights

Our Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Permitted Use

You may use our Website for lawful purposes only. You may not:

• Modify copies of any materials from our Website
• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from our Website
• Access or use for any commercial purposes any part of the Website or any services or materials available through the Website

Trademarks

The Company name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.

User Contributions

Our Website may contain features that allow users to post, submit, publish, display, or transmit content (e.g., reviews, comments). Any content you post to our Website will be considered non-confidential and non-proprietary.

Content Standards

User contributions must:

• Be accurate (where they state facts)
• Be genuinely held (where they state opinions)
• Comply with applicable law

User contributions must not:

• Contain any defamatory, obscene, indecent, offensive, harassing, or hateful material
• Promote sexually explicit material, violence, discrimination, or illegal activity
• Infringe any intellectual property rights of any person
• Impersonate any person, misrepresent your identity or affiliation, or falsely claim endorsements
• Contain any advertisements or solicitations
• Give the impression that they emanate from or are endorsed by us if this is not the case

Monitoring and Enforcement

We have the right to:

• Remove or refuse to post any user contributions for any reason
• Take any action with respect to user content that we deem necessary, including if we believe it violates these Terms
• Disclose your identity or other information about you to any third party who claims content posted by you violates their rights
• Terminate or suspend your access to all or part of the Website for any violation of these Terms

Limitation of Liability

To the fullest extent permitted by law, Pivot Method, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses
• Any damages resulting from access to, use of, or inability to access or use the Website
• Any damages resulting from any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Website
• Any damages resulting from interruption or cessation of transmission to or from the Website
• Any damages resulting from any bugs, viruses, trojan horses, or the like which may be transmitted to or through our Website by any third party

This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

Disclaimer of Warranties

Your use of our Website and Services is at your sole risk. The Website and Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Company expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that:

• The Website will meet your requirements
• The Website will be uninterrupted, timely, secure, or error-free
• The results that may be obtained from the use of the Website will be accurate or reliable
• The quality of any products, services, information, or other material purchased or obtained by you through the Website will meet your expectations
• Any errors in the Website will be corrected

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website, including, but not limited to, your User Contributions, any use of the Website's content, services, and products other than as expressly authorized in these Terms.

Links to Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by Pivot Method. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Pivot Method shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your account and access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Website will immediately cease. If you wish to terminate your account, you may simply discontinue using the Website.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Website.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Contact Us

If you have any questions about these Terms, please contact us at:

Entire Agreement

These Terms constitute the entire agreement between you and Pivot Method regarding our Website and Services and supersede and replace any prior agreements we might have had between us regarding the Website and Services.