Privacy Policy

Introduction

Pivot Method ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pivotmethod.sbs (the "Site") or use our services.

We value your trust and strive to be transparent about our data practices. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Information We Collect

We collect several types of information from and about users of our Site, including:

Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

• Contact Information: Name, email address, postal address, phone number
• Account Information: Username and password if you create an account
• Payment Information: Credit card details, billing address (Note: payment details are processed by our secure payment processors and not stored on our servers)
• Correspondence: Information provided when you contact us with questions, feedback, or inquiries
• Booking Information: Details about services you book, including dates, times, special requests, and service preferences

Non-Personal Information

We also collect information that does not directly identify you, including:

• Usage Data: Information about how you use our Site, including pages visited, time spent on pages, navigation paths, and features used
• Device Information: IP address, browser type, operating system, device information, and internet service provider
• Location Data: General location information based on IP address or more precise location if you grant permission

How We Collect Information

We collect information through the following methods:

• Direct Interactions: Information you provide when filling out forms, creating an account, booking services, subscribing to newsletters, or contacting us
• Automated Technologies: Information collected automatically through cookies, web beacons, and similar tracking technologies
• Third Parties: Information we may receive from business partners, analytics providers, and service providers

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and managing your bookings and appointments
• Communicating with you about your appointments, services, and account
• Sending you marketing communications (subject to your preferences)
• Responding to your inquiries, comments, or concerns
• Analyzing usage patterns to enhance user experience
• Protecting against, identifying, and preventing fraud and other unlawful activity
• Complying with legal obligations
• Enforcing our terms and conditions and other policies

Disclosure of Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf (such as payment processing, data analysis, email delivery, hosting services)
• Business Partners: With your consent, we may share information with business partners for joint marketing efforts or promotions
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

We do not sell your personal information to third parties.

Cookie Policy

Our Site uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content.

Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our Site, enabling features such as page navigation and access to secure areas
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our Site
• Functionality Cookies: Enable the Site to remember choices you make and provide enhanced, personalized features
• Targeting Cookies: Record your visit to our Site, the pages you visit, and the links you follow to deliver more relevant advertising

Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to your personal information we hold
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information in certain circumstances
• Restriction: You can request that we restrict the processing of your personal information
• Data Portability: You can request a copy of your personal information in a structured, commonly used, machine-readable format
• Objection: You can object to our processing of your personal information in certain circumstances

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any marketing message we send or by contacting us directly.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.

Children's Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country. When we transfer your information, we take steps to ensure that adequate safeguards are in place to protect your information and to ensure that it is treated in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: